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Penfolds are committed to providing the highest standards of service to all of our customers. On rare occasions you may feel we have fallen short of your expectations, and if this is the case, please contact us.
Informing us of any concerns with the service you experienced will give us the opportunity to correct the situation for you, and to improve our service in the future for everyone.
Our staff are the best placed to receive your complaint and to work with you to resolve it. Please feel free to share your concerns with us in person, by phone, letter or email.